What is conversational commerce? Conversational commerce is characteriz by companies using new communication technologies such as chatbots integrat into messaging applications, the use of two-way SMS , and other voice assistants. It allows professionals to ensure personaliz interactions with their customers, but above all to guide the exchange with customers and […]
Introduction In 2023, Arcep publish a new numbering plan, reshuffling the cards in the telecommunications sector. From now on, numbers 06 and 07 will be dicat to private individuals. This change of direction highlights new messaging services for all exchanges between a platform (brands) and the consumer. At the time, […]
sential strategy for companies that want to cultivate more personaliz and lasting relationships with their customers. It is bas on the personalization of the customer experience, taking into account specific preferences and purchasing behaviors. SMS This technique for optimizing the sales process has a fundamental ally in . SMS In this article, we discover […]
