Will artificial intelligence affect the e-commerce industry? Without a doubt. Some market researchers even talk about the upcoming revolution in the online shopping market. That is why it is worth learning about the possibilities of AI tools and the telegram blast areas in which they can be used so as not to fall behind the competition. See what AI can do in e-commerce!
What is AI?
Artificial intelligence (AI) is a field of computer science that deals with the creation of computer systems and programs capable of performing tasks that traditionally require human intelligence.
AI became a hot topic in late 2022, when OpenAI released ChatGPT , which quickly became one of the most popular apps in the world. Chatbots have conquered desktop computers and are now conquering mobile devices – the iOS version has reached the top of the list of most popular apps in the App Store . The AI boom continues. New tools are appearing on the market (or AI-based solutions are being implemented into existing ones). Companies that are using AI in their businesses on an increasingly large scale include Microsoft, Apple, Google and Amazon.
E-commerce market in Poland and worldwide
The e-commerce market in Poland and around the world is developing dynamically and is playing an increasingly important role in together we work to make your business retail trade. In 2021, the majority, as many as 77% of Poles shopped online – according to a study conducted by Gemius. Online sales have gained popularity during the COVID-19 pandemic. It is estimated that by 2027, the value of the Polish e-commerce market will amount. PLN 187 billion – according to the report “Prospects for the development of the e-commerce market in Poland 2018-2027” by Strategy& Polska. More than half of the growth is to come from three categories:
- fashion
- electronics
- health and beauty
The e-commerce industry is developing very bulk lead dynamically on a global scale. The number of customers shopping online by that time will reach 5.29 billion.